Carla helped us find and purchase a great house in Austin. She guided us through the process, from our initial requirements to selecting a house and finally through the rather tricky home purchase transaction itself. Carla was very helpful with each phase of our purchase. She found a good balance of listening to our needs and also making her own constructive suggestions. She knows Austin's neighborhoods really well, including schools, parks, traffic, and even tax rates. She narrowed our list of potential houses down to a nice manageable size so we could focus on seeing only on the most promising homes. For example, one area of town tended to have the right "numbers" as far as price, location, and square footage, but Carla found that the layout of most of these houses would not work well for our young family. She did the ground work to find a couple of exceptions for us to look at instead of dragging us to one bad match after another.