Carla worked with us through the home purchase process...identifying potential properties, visiting the properties with us and giving valuable insight, handling bid and negotiations, guiding us through securing a home loan, and taking us through closing. Carla responded immediately to our initial contact. She was very thorough in explaining the ins and outs of the home purchase process. She listened carefully, did her homework, and came back to us with a list of properties that was perfectly tailored to our needs and wishes. Her insights on properties we visited with her were on target and very helpful. We never felt rushed in making our selection, and she acted immediately in submitting our bid when we did. She worked smoothly and effectively with the seller's agent, making the purchasing process simple and wrinkle-free. Her insights at closing were a great help. At every step, Carla was thoroughly professional yet warm, bright and a joy to work with. She is an absolute gem and we cannot recommend her highly enough!