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I have purchased many properties over the years and worked with many agents. I have to say, I clicked with Carla right away and she was amazing to work with. She's down to earth, listened to my wants/needs and really got what I was looking for. She was very pro-active in finding homes to view. During the actual buying process she was there every step and negotiated very well. I had a perfect buying experience with Carla and as long as I am in the Austin area, she will be my Realtor.
Working with Carla was great. Since this was our first time purchasing a home, she was incredibly helpful in teaching us all the steps we needed to take to finally purchase the home. She recommended a number of great local people to help us along the way. We saw quite a few houses and Carla never seemed annoyed with us wanting to see so many. As we viewed houses, she had a lot of great insight on neighborhoods, price ranges, and potential red flags that houses could have. I never once felt like she was pushing us to make a decision—instead she was helpful in assisting us to find what we wanted. Once our offer was accepted, she was instrumental in our negotiating, which saved us some money. She guided us through closing, including to help set up appointments for us for repairs while we were under contract. I would recommend Carla in a heartbeat.
"Carla is a consummate professional. While her success and deep domain knowledge clearly comes in part from 12 years' experience, she also has innate abilities that can't be taught - a keen ability to quickly discern what her clients want and need, an inherent sense of style, and a natural, genuine charm that makes working with her truly delightful. My husband and I had a very complicated transaction. Carla rode in on her unicorn and made seem like we were going out for ice cream sundaes. Both buyer and seller were under the pressure of 1031 exchanges. Then we had to negotiate a several items post inspection (for which Carla promptly arranged bids). Then a storm hit and damaged the property before we closed, which required Carla to jump through another 15 flaming hoops to ensure all arrangements were made to ensure we closed on time - and all with a smile! We are so thankful that we had such a capable, earnest, benevolent person behind us. We will be enlisting her services again soon to both purchase and lease another property."
I cannot say enough good things about my experience with Carla! Carla was extremely professional, courteous, kind, knowledgeable and friendly. We had so many rare issues come up with selling and buying our home and she was fabulous throughout. I don't know what we would have done without her expertise. Carla made this process so much easier on me. All I had to do if I had a question was to call or text or email and she would immediately get back to me with more than the answer, always more personalized and full of information. I would recommend her without any hesitation!
We would recommend Carla Umlauf to anyone. Great Realtor with incredible knowledge of Austin as she is a true local (Umlauf Gardens next to Zilker Park is based on her grandfather’s work). Her knowledge of specific neighborhoods and locations was incredible helpful to my wife and I during our relocation.
"Thanks Carla and Lauren for all your work on our house hunting and selling our house. We are happy to finally be done with the process and we couldn't have done it without you guys!"
"You have been absolutely tremendous to work with—we could not be happier with the way things worked out. You have been a phenomenal resource for all things Austin (not to mention managing our anxiety levels!). We will definitely be recommending you guys to anyone who asks us about realtors in Austin. I’m sure we’ll have more questions as we go along, so I really appreciate your continued willingness to help out!"
"Carla has helped my partner and me with buying and selling homes in Austin a few times since 2008, and I recommend her highly. She does a good job of explaining the process and all of the options, and communicates well from beginning to end, remaining accessible and responsive. With her background in social work and her easygoing personality, she is also very skilled at keeping her clients' anxiety levels down during what otherwise could be a very stressful process! When it comes to Austin real estate, Carla has been and will remain my first choice -- always."
"We're 100% positive that you understand and realize how huge of a deal this house has been for us. A place to bring our kid into the world, a peaceful and safe home and now a chance to advance our lives financially in a way we never could have saved for the past few years. Working with you has been absolutely wonderful, from a personal perspective as well. We're so grateful to know such a wonderful and kind person. I'm sure both times you worked with us you could have chosen "bigger fish" but we just want to say thank you from the bottoms of our hearts for making a difference in our lives."
"Thank you for making the sale of our home go extremely smooth. Greg and I know you did a lot behind the scenes! From recommending some great contractors to helping with the permits and painting the threshold - you were super! What a great sale! Thank you, Carla!"